Frequently Asked Questions (FAQs)

No. Private vehicles are not allowed on Moraine Lake Road. Visitors must use a shuttle, public transit, or a licensed tour operator.

The easiest option is to book a shuttle from Banff or Lake Louise. Since parking isn't available, transportation must be arranged in advance.

As early as possible. Shuttles often sell out in summer, especially for sunrise departures.

Yes. Many operators offer routes that connect both lakes in one trip. Check the itinerary before booking.

Departure locations vary by operator but typically include Banff, Canmore, and Lake Louise. You'll see the exact pickup location before booking.

Several shuttle services run directly from Calgary International Airport (YYC) to Banff and Canmore. You can compare options, schedules, and prices on Banff By Bus.

Yes. There are reliable bus and shuttle options connecting downtown Calgary with the Bow Valley, including both budget and private transfer options.

No. We are a comparison search engine and help you compare options. Once you find the route you want, we redirect you to the operator's official secure checkout to complete your booking.

Yes. Prices are the same as booking directly with the operator. There are no extra fees.

We partner with operators who pay us a small commission for sending them customers. This fee comes out of their pocket, not yours. You are guaranteed the exact same price as booking directly with them.

Your confirmation and ticket come directly from the operator. They also handle any customer support related to your booking.

Because you book directly with the operator, their cancellation policy applies. Use the contact details in your confirmation email to make changes.

Banff By Bus is a transport search platform for the Canadian Rockies. We help you compare shuttle options across Banff, Canmore, Lake Louise, and Calgary in one place.

No. All transportation services are operated by licensed third-party operators.

Instead of searching multiple websites, you can compare all your options in one place — saving time and making it easier to plan your trip.

Yes. All visitors to Banff National Park must have a valid Parks Canada pass. Shuttle tickets do not include park entry.