Privacy Policy

Effective Date: April 17, 2026

Please read this policy carefully before using our services. It governs your relationship with Banff By Bus and affect your legal rights.

Introduction

Banff By Bus ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information when you visit our website, based in Canmore, Alberta. By using our platform, you agree to the collection and use of information in accordance with this policy and Canadian privacy laws (PIPEDA and Alberta PIPA).

Information We Collect

Because we are an aggregator and do not process bookings directly, we collect minimal personal information:

Usage Data: We automatically collect information about how you access and use the Site. This includes your IP address, browser type, the pages you visit, and time spent on those pages.
Affiliate Tracking Data: When you click a link to a transportation provider, a "cookie" is used to track that you arrived from our site. This is necessary for our affiliate commission.
Communications: If you contact us directly via email, we collect your name, email address, and any information provided in the message.

How We Use Your Information

We use the collected data for the following purposes:

To operate and maintain the aggregator platform.
To analyze visitor trends and improve user experience.
To track referrals to our partners for commission purposes.
To respond to inquiries or support requests.

Cookies and Tracking Technologies

We use cookies to enhance your experience and support our business model:

Affiliate Cookies: Third-party cookies placed by partners to track successful bookings.
Analytics Cookies: We use Google Analytics to collect anonymized data about how visitors use this site (pages visited, search queries, booking clicks). This data is only collected after you accept cookies. You can opt out at any time by declining cookies or visiting https://tools.google.com/dlpage/gaoptout.
Managing Cookies: You can set your browser to refuse cookies, though some parts of the Site may not function properly.

Disclosure of Information

We do not sell your personal information. Data is shared only with:

Transportation Providers: They receive notice that you were referred by Banff By Bus.
Service Providers: Third parties used to host our website or analyze traffic.
Legal Requirements: Disclosure required by law or public authorities.

Third-Party Links

Our Site contains links to shuttle operators. Once you leave Banff By Bus, your data is governed by the provider's own privacy policy. We strongly encourage you to review their policies.

Data Storage, Security and Retention

Your information is stored on secure cloud servers. Note that data may be processed on servers located outside of Canada (e.g., in the United States). By using our site, you consent to this transfer. We retain data for as long as necessary to fulfill the purposes outlined in this policy, including analytics, affiliate commission reporting, and responding to inquiries. You may request deletion of your personal data at any time by contacting us at info@banffbybus.com.

Your Rights (Canada)

Under Canadian law (PIPEDA and Alberta PIPA), you have the right to:

Access the personal information we hold about you.
Request the correction of inaccurate information.
Request the deletion of your personal data.
Withdraw your consent to our use of your data at any time.
To exercise any of these rights, contact us at info@banffbybus.com. We will respond within 30 days.

Anti-Spam (CASL Compliance)

We comply with Canada’s Anti-Spam Legislation (CASL). We will not send commercial electronic messages unless you have opted in. You can unsubscribe at any time.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you by posting the new policy on this page and updating the Effective Date.

Contact Us

BANFF By Bus 1 Industrial Place, Canmore, AB, T1W 1Y1, Canada Email: info@banffbybus.com

Need help?

Questions about this policy?

Our team is happy to clarify anything in plain language. Just reach out.